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> You are now chatting with ‘Matt’
> Your Issue ID for this chat is (removed)
Matt: Thanks for contacting Chumby! How may I assist you today?
William: Hi, just wondering if I was to get a friend to order a Chumby, and ship it to me (I live in the UK), will it work with UK-related stuff like the power jacks and so on, and UK-related content on the device itself?
Matt: Power not an issue. the power supply is 110-240V
Matt: You would need a US to UK plug converter though
Matt: Can get from Maplin Electronics or Boots
Matt: There’s a lot of UK based content as we have many community developers in the UK already
William: Ah right, thanks. I’m very interested in getting one, so I’ll definitely consider it soon. Thanks. ![]()
Matt: Sounds great, no worries
Matt: Thank you for chatting, please don’t hesitate to chat again if you have any further questions. Good bye!
> Chat session has been terminated by the site operator.
Now that’s what I call support. A US company that ships to the US only, but they actually know what Maplin and Boots are (they’re UK stores), and they don’t come up with some “overseas countries are not supported” rubbish like some firms do. Chumby, if you ever read this, give this Matt fellow a pat on the back.
So, since discovering this Chumby thing about 30 minutes ago, I’ve decided that I now want one, for sure. Time to ask an American for a favour. ![]()

Be aware before bying this. The support from Chumby industries is very poor, and when things are not working, you are basically on your own. I had this experience for nearly 6 weeks. Without any resolution, and after a lot of troubleshoot. I must say that the customer rep was great in the sense that he tried his best, but followed a very limited script for troubleshooting and was not able to go further than this script. When the time came to, at last, recognize that there may be an issue with the device and to replace it, the warranty is only US (and not worldwide), and they will do nothing to replace the device. This is very poor and be aware of this. This company is completely immature, and if things are right you are OK, if not, then you are on your own. The good news is that you learn so much about router configuration, but is this the aim of acquiring a Chumby? I do not think so.
I am so disappointed by this.
Well, I’ve since purchased it, and, thankfully, haven’t had any major issues so far, so hopefully I won’t in the future either.