So, that new iPhone I got. It’s a great phone. It’s shiny, it’s fast, and it does video, MMS, and 3G. Overall, it’s excellent.
Until you go to transfer numbers…
So, when I signed up for a new contract on Tuesday at the Apple store, the Apple guy setup a new account on O2′s system, with the iPhone £35 24 month contract. I got a new number, and he said that to keep my old number and to cancel my old Simplicity tarrif, I should phone O2 and get them to cancel the tarrif and move the old number to the new account. Easy, right?
Not so much, it seems. See, I did phone O2 up, and they did transfer the number over. But not like they were supposed to, it seems. The woman on the phone that I spoke to said that, basically, she’d take the iPhone contract, and move it to the old account. That way, the old Simplicity contract would be cancelled, and I’d get to keep my old number. The change would take “up to 24 hours”. Great! 
24 hours later, old account, old number, new iPhone tarrif, all done. Except…no MMS, no data, and no Visual Voicemail. Which, I kindof want to have. 
So I called them up this morning, and spoke to another woman. She suggested I change the APN for both Celluar Data and MMS to mobile.o2.co.uk (instead of the default idata.o2.co.uk), which worked. The problem is, Visual Voicemail didn’t work, and I want that. I hate normal voicemail, and Visual Voicemail at least makes it somewhat easier to use. So, because of the mess the other woman created when she shuffled everything around, the one I spoke to today said that she would speak to her manager about it, and call me back in a bit…which (at the time of me writing this) she hasn’t, however, Visual Voicemail, MMS, and the internets all work on the idata.o2.co.uk APN. Yay! <3 O2 for getting it all sorted.
In The Castle by Wolfmother
that’s tech for yeah dude, i guess i have not right to suggest anything about this because i have never even held a iphone and have not had a cell phone in almost a decade, and this will sound like a old person talking
but shouldn’t a phone just do its thing properly
you think that it could have more to do with AT&T
im sooo confused, like thats a new thing
Yeah, the problem is that cell phones these days are pretty complex. The phone and text aspect works fine, no config needed, but the Visual Voicemail, data, and MMS all use the data network, so they all need to be enabled, and they all need the correct “access point name”, username, and password. Kindof like a broadband connection.